An increasing number of Malaysians are reaching out for mental health support, a trend that experts describe as a positive step towards breaking the stigma surrounding psychological well-being. Yet, despite this progress, significant challenges remain in addressing the root causes and systemic issues of mental health in the country.
Data from the Health Ministry reveals that 223,773 self-assessments have been conducted through the MyMinda platform since its launch on 10 October 2023 until 23 January 2025. Furthermore, a staggering 39.5% of respondents in these screenings are at risk of depression, according to Health Minister Datuk Seri Dr Dzulkefly Ahmad. Meanwhile, a separate report from the Prime Minister’s Department highlighted that 44,901 civil servants are at “high risk” of mental health issues, including depression, anxiety, substance abuse, and suicidal behaviour.
A Shift in Attitudes
This growing willingness to seek help, whether through the Health Ministry’s Talian Heal 15555 helpline or by sharing personal struggles, signals a cultural shift. “It’s encouraging to see more Malaysians open to getting help. This can be viewed as a positive step towards the destigmatisation of mental health issues,” said Associate Professor Dr Anasuya Jegathevi Jegathesan, a psychologist and dean at the University of Cyberjaya’s Faculty of Psychology and Social Sciences. 
Dr Anasuya points to societal fears, such as the unknown, as significant contributors to anxiety and depression. She also highlighted the impact of external factors like the surge in online scams, which have eroded trust and heightened anxiety levels. “The ripple effects of these scams extend beyond direct victims, as the pervasive sense of an unsafe environment fuels broader mental health challenges,” she explained.
Understanding the Complexity of Mental Health
Mental health disorders, such as depression and anxiety, are influenced by a complex interplay of factors. Arman Imran Ashok, head of the psychology programme at UCSI University and a clinical psychologist, advocates for the biopsychosocial model to understand these conditions. This framework considers biological, psychological, and social elements that collectively shape an individual’s mental well-being.
Biologically, a genetic predisposition to anxiety or depression can increase vulnerability, particularly among those with a family history of mental health issues. “Understanding family medical history is crucial when assessing mental health risks,” Arman noted. Psychologically, an individual’s perception of their environment plays a significant role—some may mask depression with anger, for instance. Socially, upbringing and environmental stressors, such as high-pressure family expectations or workplace politics, can exacerbate stress and anxiety.
“Children raised in environments where perfection is demanded may develop a worldview where failure is unacceptable. This mindset can lead to heightened stress in personal and professional spheres,” Arman added. Environmental factors, including family conflicts or the demands of caring for a child with special needs, further compound these challenges.
Early Warning Signs and the Need for Timely Intervention
Recognising the early signs of mental health struggles is critical. According to Dr Anasuya, a drastic change in behaviour lasting for days, during which a person is unable to function normally, is a clear indicator that professional help is needed. Arman echoes this sentiment, urging individuals to treat mental health with the same urgency as physical health. “Treat it like going to the dentist—you don’t wait until your tooth is aching. We shouldn’t wait until there’s a huge problem,” he said.
Despite the increasing numbers seeking help, Arman cautions that much work remains. He emphasises the importance of following up initial assessments with professional diagnosis and treatment. The current figures, while promising, only scratch the surface of Malaysia’s mental health crisis. Many individuals may not yet recognise the severity of their condition or may lack access to adequate resources and support systems.
Systemic Challenges and Broader Implications
Beyond individual struggles, Malaysia faces systemic hurdles in addressing mental health on a national scale. The high percentage of at-risk individuals, particularly among civil servants, raises questions about workplace culture and the pressures of public service roles. The findings from the Public Service Psychological Health Digital Profiling System (MyPsyD) suggest that stress within government institutions may be a significant driver of mental health issues.
Moreover, societal factors such as economic uncertainty and the pervasive impact of online scams contribute to a broader sense of insecurity. These external stressors, combined with personal and familial pressures, create a perfect storm for mental health challenges. The Health Ministry’s efforts, including platforms like MyMinda and helplines like Talian Heal 15555, are crucial first steps, but they must be complemented by wider public awareness campaigns and accessible treatment options.
A Path Forward
Experts agree that destigmatising mental health requires a multi-pronged approach. Public education campaigns can help normalise conversations about psychological well-being, while increased funding for mental and training for healthcare professionals can ensure that those in need receive timely and effective care. Additionally, addressing environmental stressors—whether through workplace reforms or policies targeting online scams—could alleviate some of the societal pressures contributing to mental health issues.
For now, the growing openness among Malaysians to seek help offers a glimmer of hope. Yet, as Arman reminds us, this is only the beginning. “There is still a long way to go in addressing mental health issues as a whole,” he said. If Malaysia is to truly tackle this crisis, it must build on this momentum, ensuring that help is not just sought but also readily available to all who need it.
